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Shipping policy
Welcome to Soccer Jersey Guide. We are dedicated to getting your tournament-style soccer jerseys to you as efficiently as possible, no matter where you are in the world. This policy details our shipping procedures, delivery estimates, and important information for international orders.
1. Shipping Destinations
We offer worldwide shipping to most countries, including but not limited to:
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United States & Canada
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United Kingdom & European Union
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Australia & New Zealand
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Asia, Latin America, and other regions
If your country is not listed at checkout, please contact us at [email protected] for shipping availability.
2. Order Processing Time
Orders are processed within 1–7 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Note: Processing time does not include shipping transit time.
3. Shipping Methods & Estimated Delivery
We partner with trusted global carriers such as USPS, DHL, and FedEx to ensure reliable delivery.
All delivery times are estimates only and may be affected by customs clearance, weather, carrier delays, or local postal services.
| Destination | Shipping Method | Estimated Delivery Time |
|---|---|---|
| United States | Standard | 7–14 business days |
| Canada | Standard | 10–18 business days |
| European Union | Standard | 10–20 business days |
| United Kingdom | Standard | 8–16 business days |
| Australia & New Zealand | Standard | 12–22 business days |
| Other Countries | Standard | 14–30 business days |
Express Shipping:
Expedited shipping options are available at checkout for an additional fee. Delivery times typically range from 3–7 business days depending on destination.
4. Shipping Costs
4. Shipping Costs | 物流费用
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Free Standard Shipping.
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Express shipping fees are displayed clearly during checkout.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing:
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Your tracking number
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A direct link to track your package
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Estimated delivery date
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Carrier contact information if needed
You can also check your order status anytime by logging into your account on our website.
6. Customs, Taxes & Import Duties
Important for International Customers:
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All orders shipped outside the United States may be subject to customs fees, import duties, taxes, or handling charges imposed by the destination country.
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These charges are the sole responsibility of the customer and are not included in our product or shipping prices.
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We cannot predict or control these fees. For more information, please contact your local customs office.
7. Shipping Address Accuracy
Please double-check your shipping address before completing your purchase. We are not responsible for packages lost, delayed, or returned due to incorrect or incomplete addresses provided by the customer.
If you need to update your address after ordering, contact us immediately at [email protected]. Changes may not be possible once the order has been shipped.
8. Lost, Stolen, or Delayed Packages | 包裹丢失、被盗或延误
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Lost in Transit : If your tracking shows no movement for more than 10 business days, please contact us.
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Shown as Delivered But Not Received : Please check with household members, neighbors, or your local post office first. If unresolved, contact us within 14 days of the marked delivery date.
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Delayed Shipments : While we strive for timely delivery, unforeseen delays can occur. We will proactively notify you if there is a significant delay affecting your order.
9. Returns & Shipping
For information on return shipping procedures, costs, and policies, please refer to our Refund Policy.
10. Contact Us
For any questions regarding shipping, tracking, or delivery, please email us at:
[email protected]
We typically respond within 24–48 hours during business days.
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